Authenticity & Warranty

Authenticity:

All watches offered by watchcentre.com.au ; under the category “our watches” are guaranteed authentic. We will not offer replica or counterfeit items for sale as part of our range.

We do not guarantee authenticity of watches offered by our associates at Amazon and Ebay as we have no quality control of those selling outlets. Although both sites have policies against selling of counterfeit items, we cannot guarantee their authenticity, and advise shoppers to use all caution when purchasing from Amazon or Ebay. Only buy from reputable sellers, and if the price seems to good to be true, then we suggest not purchasing.

 

Warranty:

All watches sold by watchcentre.com.au come with the warranty as stated in the product description. In most cases the warranty will be the manufacturer international warranty.

Should a description not include warranty information, it will be deemed that said watch is supported by our own 1 year seller warranty. This warranty covers all issues covered by the relevant manufacturer warranty, for a 12 month duration.

Items supported by the manufacturer warranty can be taken (or posted) to the nearest Authorized Dealer for that brand for warranty issues.

Watches supported by our 1 year seller warranty, will require you to email us with details of the problem,and wait for a return order number before returning to us for repair or replacement. Watchcentre.com.au reserves the right to reject warranty claims should a claim be assessed and deemed false (deliberate misuse of a watch, deliberate damage, non-deliberate use of a watch beyond it’s guaranteed parameters etc)

 

Ebay & Amazon watches warranty:

Watches promoted on watchcentre.com.au but offered on Ebay or Amazon will be supported by the relevant seller or manufacturer warranty as stated on those sites. watchcentre.com.au makes no representation of any warranties when purchasing via those sites, nor do we deal with any warranty claims arising from the purchase of watches via Amazon or Ebay (You must deal with your Amazon or Ebay seller)